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Resolved - On Windows XP computers, mouse cursor becomes sluggish after pressing 'PrintScreen' button in order to make a screen capture with Snagit software

DESCRIPTION

On Windows XP computers, mouse cursor becomes sluggish after pressing 'PrintScreen' button in order to make a screen capture with Snagit software. The issue does not show up on Windows 7 computers.

COMMENTS

This known compatibility issue has been resolved in version 7.1.45797.

RECOMMENDATIONS

Upgrade to the latest version of DeviceLock (7.1.45797 or higher).