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The installation of the private key of DeviceLock Certificate on DeviceLock Enterprise Server results in high CPU consumption (up to 100%) by DeviceLock Enterprise Server service

DESCRIPTION

The installation of the private key of DeviceLock Certificate on DeviceLock Enterprise Server results in high CPU consumption by DeviceLock Enterprise Server service (DLES.exe).

COMMENTS

This known issue caused by the modification of DeviceLock Certificates authentication algorithm has been fixed in version 7.1.43145.

RECOMMENDATIONS

1. Upgrade DeviceLock Enterprise Server to version 7.1.43145 or a higher one;
2. If the upgrade is not an option, it is recommended to stop using DeviceLock Certificate authentication, removing the certificate from DeviceLock Enterprise Server options, and assigning a user account with local administrator privileges ((e.g. a Domain Administrator) in "Server options" -> "Service startup account" parameter.