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How to use wildcards in Protocols White List

DESCRIPTION

This article contains information on using wildcard symbols in Protocols White List.

INFORMATION

When using wild cards (* and ?) in Protocols White List, NetworkLock performs reversed name resolving of IP address (similar to 'ping -a' command) into a domain name and compares it to items in the white list.
This, however, does not happen with items without wildcards.

Sometimes reversed IP resolving returns a name different from the one in the WhiteList thus causing its dysfunction.

EXAMPLE

'mail.google.com' is resolved into 173.194.32.54.

173.194.32.54 is resolved backward into 'arn06s02-in-f22.1e100.net'.

Thus, '*.google.com' record in Protocols White List does not allow access to the specified resource, while 'mail.google.com' does.