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Resolved - Either local upgrade from version 6.4.1 to version 7.x, or an unattended installation fails. "Product: DeviceLock - Installation failed(11708)" error gets logged into Event Log

DESCRIPTION

Either local interactive installation of DeviceLock version 7.x over the installed version 6.4.1, or an unattended upgrade fails, the following error message is logged in the Event Log: "Product: DeviceLock -Installation failed(11708)."

COMMENTS

This known issue has been fixed in version 7.1.34284.

RECOMMENDATIONS

Upgrade to the lastest version of DeviceLock (7.1.34284 or higher).