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Configuration - Resolving "Access is Denied (5)" Message when Accessing White Listed USB Devices

DESCRIPTION

Attempts to access a removable device added to USB Devices White List fail with "Access is denied (5)" error.

COMMENTS

Access checking of removable devices occurs at two levels: the interface (USB port) level and the type (Removable) level. The issue indicates lack of permissions on "Removable" level, which prevents users from getting access to a white-listed removable device.

RECOMMENDATIONS

1. Uncheck the "Control as type" flag for the device in USB Devices White List dialog.
Note: Shadowing feature will not work for the devices added to USB Devices White List with "Control as Type" flag disabled.

2. Provide the User with permissions on "Removable" level.