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Configuration - Resolving Lack of Access to Gaming Mouse

DESCRIPTION

DeviceLock blocks Roccat Kone RDC-11-501 Gaming mouse despite there are no active access restrictions applied to USB HIDs.

COMMENTS

The issue indicates that DeviceLock detects Roccat Kone RDC-11-501 Gaming mouse as a keylogger and blocks it.

RECOMMENDATIONS

On DeviceLock-controlled computers, disable 'Treat any USB hub as a keylogger' and 'Block keyboard' options.