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The network path was not found (53) error when connecting to a computer with DeviceLock Enterprise Manager

DESCRIPTION

In DeviceLock Enterprise Manager, scanning of selected computers fails with The network path was not found (53) error .

COMMENTS

The error indicates that the target computer either does not exist (an incorrect name, or an IP address has been specified), or is not accessible. The error may also be caused by Server service not started on the target computer.

RECOMMENDATIONS

1. Make sure that the specified computer name is correct. Try accessing the computer via Windows Explorer, and connect to it using any standard Windows administrative tool (such as Computer Management, or Services).

2. Check status of the Server service using standard Windows tool Services.msc and start it in case it is stopped.