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Configuration - Resolving "You Must Have Administrative Privileges to Perform this Operation (7045)" Message

DESCRIPTION

DeviceLock Management Console returns ‘(7045) You must have administrative privileges to perform this operation’ error when connecting to a computer controlled by DeviceLock Service, or to DeviceLock Enterprise-, or DeviceLock content Security Server computers.

COMMENTS

The error indicates that ‘DeviceLock Administrators’ functionality has been enabled for the target machine, but the account used for connection to it does not belong to the list of DeviceLock Administrators, and hence does not have enough privileges on DeviceLock Agent of the target computer.  

RECOMMENDATIONS

Check if the user account does belong to the list of DeviceLock Administrators. If false, use an account from the list.