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‘The server principal "user_name" is not able to access the database "name" under the current security context’ error when installing DeviceLock Enterprise Server or modifying its configuration in DeviceLock Enterprise Server options

DESCRIPTION

The database update process fails with  ‘The server principal "user_name" is not able to access the database "name" under the current security context’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options.

COMMENTS

The error indicates that the user account (login) used to connect to SQL Server does not have access to the existing database.

RECOMMENDATIONS

The login should be mapped to this database (see User Mapping in Login Properties of Microsoft SQL Server Management Studio).