Topic: «Barcode Scanner Manhatten Model 401517 recognized as Keylogger», Barcode Scanner must not be blocked
I just setup DeviceLock and found that our Barcode Scanners being blocked by DL as a Keylogger.
The strange thing is, that they are not blocked on every PC.
I just rolled out the Service on all Machines without any changes to the Service Settings.
Anyone having an idea what might cause this issue?
Using Windows 7 Pro 32/64 bit and Windows 10 Pro 64 Bit.
This is the message I get
The following event has occurred:
Event type: Success (
Date/Time: 09/08/17 11:58:35
Source: USB port (10)
Action: Keylogger Detected
Name: USB Composite Device (USB\VID_040B&PID_6543\5&13C781CB&0&2)
User name: hidden
User SID: hidden
Event id: 42
|Posted: 09/08/2017 12:23:09|
Technical Support Engineer
You need to add this Barcode scanner into USB WhiteList for Everyone group, then this device will be excluded from key-logger detection.
|Posted: 09/11/2017 12:51:46|