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Q: What is ANM?

A: Active Network Monitor® (ANM) significantly reduces the total cost of network management in enterprise environments by enabling IT personnel to monitor installed service packs and hot fixes, services, devices, processes, installed applications, disks, shared resources, hardware resources (IRQs, I/O, DMA and Memory), users, local groups, global groups, and so on. Active Network Monitor® is a centralized network monitoring interface; so, to monitor the entire network it can be run on only one computer. Active Network Monitor® provides the powerful technology of storing and comparing received data. Administrators can make "snapshots" of the systems for future comparison and notation of changes.

Q: Can I be notified when ANM is updated?

A: Certainly. Join our mailing list by entering your e-mail address below, then click on the 'Join!' button:

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Q: What limitations are there in an unregistered version?

A: Well, there are no functional limitations for unregistered versions and you may use ANM (during the evaluation period) as a fully registered program. In addition, unregistered versions of ANM display nag screens!

Q: What is the easiest way to register ANM?

A: Online using a credit card at http://www.protect-me.com/anm/register.html.

Q: Can I be sent an invoice when I purchase ANM?

A: Yes. Use our online forms at http://www.protect-me.com/anm/register.html. Select a payment method (order by fax, toll-free phone, bank transfer, etc.), then ask for an invoice.

Q: Is it safe to use my credit card on the internet?

A: Yes. All our registrations use SECURE protocols. It is impossible for a third party to intercept your credit card information. We also offer alternative ordering methods (such as order by fax, toll-free phone, bank transfer, etc.).

Q: I bought the Single license of ANM. Could I use ANM to scan all the computers in my network?

A: The Single license gives you the right to use ANM for one computer so you are able to scan only one computer, either remote or local. If you wish to use ANM to scan several computers, you need to purchase the appropriate number of Single licenses.

For example, if you wish to scan:

  • three computers - you need to purchase three Single licenses ($90);

  • up to 2000 computers within the one geographical location - you can purchase the World/Corporate license ($6000) and use ANM for all the computers in your network. If you decide to add new computers (up to 2000) to the network, you won't pay for the extra licenses!

  • more than 2000 computers - please contact us directly for a quote.

Q: I bought a license for ANM. Do I need to buy another one with each upgrade or new release?

A: No. When you purchase a license (any kind) for ANM, you automatically purchase all future releases and updates that will be released within 1 year from the date of purchase. It means that during one year you can download and install the latest versions of the software from our site, and the license keyfile that you received from us will work with the latest product version.

If you don't want to purchase an upgrade, you can use the program forever; it will never expire, but you won't be able to use the latest version.

Q: Can I install ANM under Windows NT/2000/XP if I don't have administrative privileges?

A: No. To correctly install ANM under Windows NT/2000/XP you must have administrative privileges. If you are going to use ANM throughout your network you must have domain admin's privileges.

Q: Can I install ANM under Windows 9x/Me?

A: No. ANM works on Windows NT/2000/XP computers only. However, you are able to gather information from the remote Windows 95/98/Me computers.

Q: How to install the Remote Registry service for Windows 9x/Me computers?

A: To install the Remote Registry service on the Windows 9x/Me computer, follow these steps:

  1. Click Start, point to Settings, click Control Panel, and then double-click Network.

  2. On the Access Control tab, click User-Level Access Control.

  3. Click OK.

  4. In Control Panel, double-click Network.

  5. Click Add, click Service, click Add, and then click Have Disk.

  6. In the Copy Manufacturer's Files From box, type the path Admin\Nettools\RemoteReg folder on your Windows 95 CD-ROM, or Tools\Reskit\Netadmin\Remotereg on your Windows 98 CD-ROM, and then click OK.

    Restart your computer.

Please note that Windows Millennium Edition does not include the Remote Registry service. However, you can install this service on the Windows Me computer using files from the Windows 98 CD-ROM.

You can find more information in the Microsoft's Knowledge Base

Q: How I can export the data from ANM to a text file?

A: To export data into the text file, select Save As from the File menu and then select the file's type from the Save as type combo box. Active Network Monitor supports the export into two formats of text files - Tab Delimited (TXT) and Comma Delimited (CSV).

Q: How I can exchange the data between ANM and an external application?

A: If you need to pass scanned information to an external application, you can export it into the text file (read this answer) and then import it to this application.

Q: Is it possible to print the data?

A: If you wish to print scanned information, you can export it into MS Excel (read this answer) and then print it from MS Excel.