DeviceLock Support
Installation issues
- "DeviceLock - InitBinding error! (1346) Either a required impersonation level was not provided, or the provided impersonation level is invalid" error when installing DeviceLock Enterprise Server
- "DeviceLock database has an unsupported format" error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- "Fatal error during installation. (1603)" error either when installing DeviceLock Service via DeviceLock Enterprise Manager, or locally using 'Setup.exe' installer
- "RPC server is unavailable" error during local DeviceLock service installation or connection on stand alone PC
- "The older version of DeviceLock cannot be removed.(1714)" error when upgrading DeviceLock servers/consoles
- "[Microsoft][ODBC SQL Server Driver]An attempt to allocate memory failed.", "[Microsoft][ODBC Driver Manager]Driver's SQLAllocHandle on SQL_HANDLE_DBC failed" errors when testing connection to SQL Server
- "[Microsoft][ODBC SQL Server Driver][SQL Server]Adding a value to a 'datetime' column caused overflow." error when upgrading DeviceLock Enterprise Server
- 'Not enough server storage is available to process this command (1130)' error when installing DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console
- 'The remote procedure call failed. (1726)' error when installing DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console, or scanning a client computer with any other plug-in of the console
- '[Microsoft][ODBC SQL Server Driver][SQL Server]Invalid column name 'AdditionDate' error when upgrading DeviceLock Enterprise Server
- Configuration - Installation of DeviceLock agent via Group Policy Objects fails while error 1274 appears in Windows event log
- Configuration - Resolving "Access is Denied (5)" Message when deploying DeviceLock Service via SMS
- Configuration - Resolving "Access is Denied (5)" Message when Upgrading via SMS
- Configuration - Resolving "Access is Denied (5)" when Installing DeviceLock Content Security Server
- Configuration - Resolving "Changeconfigservice (5) Access is Denied" Message when Installing DeviceLock Enterprise Server
- Configuration - Resolving "The Service File Cannot be Opened" Message when Installing via DeviceLock Management Console
- Configuration - Resolving custom MSI-deployed service settings not applying to endpoints issue
- DeviceLock Enterprise Manager console does not get installed if "Server+Consoles" option is selected in the installation wizard
- DeviceLock Enterprise Server configuration wizard does not display System Data Sources on 64-bit Operating Systems
- DeviceLock Group Policy installation fails on Windows 7 clients
- Installation of DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console fails returning "The installation source for this product is not available. Verify that the source exists and that you can access it. (1612)" error
- Resolved - Either local upgrade from version 6.4.1 to version 7.x, or an unattended installation fails. "Product: DeviceLock - Installation failed(11708)" error gets logged into Event Log
- Resolved - Installation of DeviceLock either performed from a CD/DVD drive, or from a removable storage device, fails
- Resolved - Remote installation of DeviceLock agent via DeviceLock Enterprise Manager console fails returning the "The handle is invalid. (6)" error if Kaspersky Endpoint Security 8.1 is started on the target computer
- Resolved — DeviceLock upgrade or initial installation via Group Policy does not work with a custom MSI package
- Resolving - "RemoveService error - Access is denied. (5)" error upon DeviceLock local installation or removal on Windows Vista/7 computers
- System restarts when installing DeviceLock Service (Symantec GoBack compatibility issue)
- The installation of DeviceLock Service fails returning the "There is a problem with this Windows installer package.(1723)" error
- The'Service ‘DeviceLock Service’ (DeviceLock) failed to start. Verify that you have sufficient privileges to start system services' error appears on installation of DeviceLock Agent
- ‘Create database permission denied in database ‘name’’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘Data source name not found and no default driver specified’ error when testing connection to SQL Server
- ‘DeviceLock database has a format that is not supported by the current server version’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘DeviceLock Database has an unsupported format’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘DeviceLock Enterprise Server - Changeconfigservice error (1057) the account name is invalid or does not exist, or the password is invalid for the account name specified’ error when installing DeviceLock Enterprise Server
- ‘Failed to verify store path. [5] Access is denied’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘Invalid object name 'name'’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘Login failed for user 'computer_name$'’ error when testing connection to SQL Server
- ‘Login failed for user ‘user_name’ error when testing connection to SQL Server
- ‘Select permission denied on object 'name', database 'name', schema 'name'’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘The account <account name> does not belong to the domain admins group. do you want to continue?’ dialog box when installing DeviceLock Enterprise Server
- ‘The account <name> does not belong to the domain admins group. Do you want to continue?’ dialog box when installing DeviceLock Content Security Server
- ‘The account name is invalid or does not exist, or the password is invalid for the account name specified (1057)’ error when installing DeviceLock Content Security Server
- ‘The server principal "user_name" is not able to access the database "name" under the current security context’ error when installing DeviceLock Enterprise Server or modifying its configuration in DeviceLock Enterprise Server options
- ‘The service file does not exist or cannot be opened’ error when installing DeviceLock Service via Devicelock Enterprise Manager
- ‘The system cannot find the file specified’ (3) error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
- ‘The system cannot find the path specified’ (3) error when installing DeviceLock Service via DeviceLock Enterprise Manager