DeviceLock

Connectivity issues

• "ConnectAs error! (1385) Logon failure: the user has not been granted the requested logon type at this computer" when trying to connect to DeviceLock Enterprise Server via DeviceLock Management Console
• "DeviceLock Enterprise Server cannot access SQL Server. Do you want to change connection parameters?" error message when connecting to DeviceLock Enterprise Server via DeviceLock Management Console
• "DeviceLock Enterprise Server cannot access the database. Access is denied. Do you want to change connection parameters?" when connecting to DeviceLock Enterprise Server via DeviceLock Management Console
• "RPC server is unavailable" error during local DeviceLock service installation or connection on stand alone PC
• "[Microsoft][ODBC SQL Server Driver]An attempt to allocate memory failed.", "[Microsoft][ODBC Driver Manager]Driver's SQLAllocHandle on SQL_HANDLE_DBC failed" errors when testing connection to SQL Server
• 'The remote procedure call failed. (1726)' error when installing DeviceLock Service via 'Install Service' plug-in of DeviceLock Enterprise Manager console, or scanning a client computer with any other plug-in of the console
• Citrix XenApp Web Plugin fails to load applications
• Configuration - Non administrative users cannot gain access to Samba based shares on Windows XP
• Configuration - Resolving "Access is Denied (5)" Message when Connecting via DeviceLock Management Console
• Configuration - Resolving "Access is Denied (5)" Message when deploying DeviceLock Service via SMS
• Configuration - Resolving "You Must Have Administrative Privileges to Perform this Operation (7045)" Message
• Internal Ericson F3507g 3G modem of Toshiba Tecra R10 laptop unable to connect when DeviceLock Service is running
• Internal UMTS modem not working properly on a DeviceLock-controlled computer
• Scanning computers via DeviceLock Enterprise Manager fails when using alternative credentials
• Windows 7 clients not sending data to DeviceLock Enterprise Server
• ‘(1722) The RPC Server is unavailable’ error when connecting to a computer controlled by DeviceLock, to DeviceLock Enterprise-, or DeviceLock Content Security Server with DeviceLock Management Console
• ‘(1722) The RPC Server is unavailable’ error when connecting to a computer with DeviceLock Enterprise Manager
• ‘(1753) There are no more endpoints available from the endpoint mapper’ error when connecting to a computer controlled by DeviceLock with DeviceLock Management Console
• ‘(1753) There are no more endpoints available from the endpoint mapper’ error when scanning a large number of computers (~1,000 and more) with DeviceLock Enetrprise Manager
• ‘(7049) The product version on the client and server machines does not match’ error when connecting to a computer with DeviceLock Enterprise Manager
• ‘(7049) The product version on the client and server machines does not match’ error when connecting to DeviceLock Content Security Server
• ‘(7049) The product version on the client and server machines does not match’ error when connecting to DeviceLock Enterprise Server
• ‘Collecting data from <computer name> failed - you must have administrative privileges to perform this operation (7045)’ error in Server Log
• ‘Collecting data from <computer name> failed The RPC server is unavailable (1722) error in Server Log’
• ‘Create database permission denied in database ‘name’’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
• ‘Data source name not found and no default driver specified’ error when testing connection to SQL Server
• ‘Enter network password’ dialog box when connecting to DeviceLock Service, DeviceLock Enterprise-, or DeviceLock Content Security Server via DeviceLock Management Console
• ‘Login failed for user 'computer_name$'’ error when testing connection to SQL Server
• ‘Login failed for user ‘user_name’ error when testing connection to SQL Server
• ‘Login failed for user ‘user_name’. The user is not associated with a trusted SQL Server connection’ error when testing connection to SQL Server
• ‘Select permission denied on object 'name', database 'name', schema 'name'’ error when installing DeviceLock Enterprise Server, or modifying its configuration in DeviceLock Enterprise Server options
• ‘The credentials supplied conflict with an existing set of credentials’ dialog box when connecting to DeviceLock Service, DeviceLock Enterprise-, or DeviceLock Content Security Server via DeviceLock Management Console
• ‘The network path was not found (53)’ error when connecting to a computer with DeviceLock Enterprise Manager
• ‘The request is not supported (50)’ error when scanning a computer with ‘Report PnP Devices’ plug-in of DeviceLock Enterprise Manager
• ‘There are no more endpoints available from the endpoint mapper (1753)’ error when connecting to DeviceLock Enterprise-, or DeviceLock Content Security Server via DeviceLock Management Console