DeviceLock Support
Hardware issues
- A spontaneous BSoD, or a reboot, on a DeviceLock controlled computer when plugging in O2Micro Smart Card Reader
- Access problems after deploying a service settings (.dls) file operating with local user account of the target computer
- Access to internal SATA disks is denied or limited to read-only access
- After unplugging a USB storage device and either plugging in another one, or replugging the same device, the system can not recognize the new device
- Built-in Windows XP CD burning functionality allows burning a CD though writing is blocked by DeviceLock
- Configuration - Front side USB ports are malfunctioning on DeviceLock controlled computers
- Configuration - Resolving "Access is Denied (5)" Message when Accessing a File Hosted Container
- Configuration - Resolving "Access is Denied (5)" Message when Accessing White Listed USB Devices
- Configuration - Resolving "Intel® Server Compute Module MFS5520VI" Remote KVM being blocked by DeviceLock Service
- Configuration - Resolving DL Tray.exe/OLEACC Message
- Configuration - Resolving Integrated Laptop Keyboard Malfunction
- Configuration - Resolving iPhone Synchronization Problems
- Configuration - Resolving Issues with iPod Recognition by iTunes
- Configuration - Resolving Lack of Access to Devices Controlled by Security Settings>Access Controls
- Configuration - Resolving Lack of Access to Gaming Mouse
- Configuration - Resolving lack of sound on Plantronics .626 DSP (USB) headset when DeviceLock Service is installed and running on a computer
- Configuration - Resolving PS/2 KVM Switch Malfunction
- Configuration - Resolving Replugging of iPhone and Windows Mobile Devices Following Synchronization
- Configuration - Resolving Scrambling Behavior of PS\2 Bar Code Scanner
- Configuration - Resolving Synchronization Interruption of Palm Handheld
- Configuration - Resolving USB Device Malfunction when Full Control / White List Configured for All Users
- eSATA hard disk drives control
- High CPU load and disk usage when burning and shadowing a CD/DVD
- Internal Ericson F3507g 3G modem of Toshiba Tecra R10 laptop unable to connect when DeviceLock Service is running
- Internal UMTS modem not working properly on a DeviceLock-controlled computer
- Resolved - 64-bit Windows XP/7 operating systems expiriencing severe memory leaks when "DeviceLock administrators" functionality is enabled
- Resolved - DataLogic QD2100 Barcode Reader is detected as keylogger
- Resolved - DeviceLock Update for Card Reader Incompatibility
- Resolved - DeviceLock Update for System Crash / FeliCa USB Smart Card Compatibility
- Resolved - Endpoint Performance while Shadowing
- Resolved - GlobeTrotter GE44x UMTS and GlobeTrotter GE40x UMTS PCMCIA Card not able to connect to the Internet on a DeviceLock conrtrolled computer
- Resolved - Microsoft LifeChat LX-3000 headset is detected as keylogger
- Resolved - Microsoft Wireless Desktop 3000 Keyboard is not working
- Resolved - Shadowing of External CD/DVD-RW Drives
- Resolved - The "Huawei D24HW" Express Data Card cannot be used after switching a computer to and back from standby mode
- Resolved - Wireless bluetooth Logitech 'diNovo' keyboard is detected as a keylogger
- Resolved: Spontaneous reboots, or system terminations with BSoD's on DeviceLock controlled ASUS laptops with Elantech Smart-Pad
- System restarts at each reboot once DeviceLock Service gets loaded (Kyocera drivers compatibility issue)
- The installation of the private key of DeviceLock Certificate on DeviceLock Enterprise Server results in high CPU consumption (up to 100%) by DeviceLock Enterprise Server service
- USB Devices White List permissions not applying to Kingston USB flash drives
- USB flash drives cannot be stopped/safely removed from the system when DeviceLock Service is running
- USB flash drives not detected by OS when plugged in a DeviceLock controlled computer
- Users cannot access Kingston DataTraveler Vault Privacy Edition USB password protected sticks on Windows 7 computers