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Topic: «Stop application from being able to write to CD/DVD», Applications are still able to write to CD/DVD

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Bart Wybouw


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Posts: 5
Joined: 10/01/2008
Hi,

I'm trying to create a user on a Windows XP Pro SP3 system, which has

1. Access to only his home directory

2. No possibility to write to CD/DVD/USB etc.

3. Only application to use is Picasa (google).

Now, I've been able to lock down the user pretty much (nothing can be accessed via the explorer), but Picasa is still able to wrtie CD/DVD's.
Any idea why Devicelock is not blocking that access ?

Kindest regards,

Bart
Posted: 10/01/2008 18:39:06

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Roman Gaditskiy
Guest



Are you sure you set restrictions for this user in CD/DVD ACL?

What version of DeviceLock do you use?
Posted: 10/02/2008 00:07:49

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Bart Wybouw


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Posts: 5
Joined: 10/01/2008
Hi Roman,

I was expecting to get some kind of notification that this topic was updated, hence the delay.

At the installation time , I have specified that CD/DVD should be locked. (lock devices window).

I also tried to follow the procedure in the appendix on p206.

I'm using the latest version (just downlaoded 3 days ago or so).

The user is locked down. I can't burn a CD/DVD using the explorer, but Picasa2 is still able to burn CD's via the built in CD-burning function.

Kindest regards,

Bart
Posted: 10/03/2008 14:32:51

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Pavel Yusov
Technical Support Engineer
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Posts: 904
Joined: 07/02/2008
You should install consoles and check how CD/DVDs are locked, what permissions are set for SYSTEM account and for user accounts.
If it does not help, search console for audit settings and set full audit for all users, audit allow and audit denied. After that burn a CD with picasa and see what records are there in Audit Log.
Posted: 10/03/2008 14:41:33

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Bart Wybouw


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Posts: 5
Joined: 10/01/2008
OK, let me check using the auditing.
Posted: 10/03/2008 15:09:55

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Bart Wybouw


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Posts: 5
Joined: 10/01/2008
System is set to read only, only one user has write and eject access.

I did not find how I can set "full audit for all users", any pages in the manual you can refer me to ?

Thanks
Posted: 10/03/2008 16:16:41

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Ekaterina Vavilova
Technical Support Engineer
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Joined: 06/27/2007
System should have Full Access.

You can find instructions on how to set Full Audit in User Manual (ch. 5.4.2.2).
Posted: 10/03/2008 18:49:15

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Bart Wybouw


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Posts: 5
Joined: 10/01/2008
Hi,

activated auditing ... the funny thing is, I do see read access being blocked but I see nothing being reported on the write access.

The user is reporting the access by Picasa2. But again, only the read access.

Any further suggestions?
Posted: 10/06/2008 18:29:08

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Roman Gaditskiy
Guest



Ok, we will try to reproduce the issue. For this you should tell us your system an the exact version of Picasa.
Posted: 10/06/2008 20:16:26

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davidm
Editor


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Posts: 77
Joined: 06/30/2006
Check to see that the OS is using default Windows CD/DVD drivers and not those from third party software.
Posted: 11/05/2008 02:49:20

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