Top menu

Topic: «Install Device lock Service on windows xp???», I can not install Dlservice.exe on windows xp....

« Previous topic | Next topic »

Ali Adeli


User profile

Posts: 4
Joined: 07/02/2007
Hi every one
i have a problem with device lock. when I try to install DlService.exe on the clients that they have Windows Xp OS. , It need to login to this client (By Login window), when I enter my username and password (I am sure that it is correct), I see this error :
"the credential supplied conflict with an existing set of credential".
please help me.
thank u
Posted: 07/02/2007 09:06:38

Top

roman_g
Guest



Please, describe in more details your actions.
Posted: 07/02/2007 09:25:44

Top

Ali Adeli


User profile

Posts: 4
Joined: 07/02/2007
Dear roman_g
I am confused,when I want to install devicelock Service on network computers(in this computers,windows xp was installed), windows login page will display to login on this computer. now, when enter username and password that is Local Administrator password on this client, I will see above error.
Posted: 07/02/2007 13:04:57

Top

roman_g
Guest



This error is a system one which you can receive joining domain with improper network configuration. Are you sure it is borne out any relationship with DeviceLock?
Posted: 07/02/2007 14:11:59

Top

Ali Adeli


User profile

Posts: 4
Joined: 07/02/2007
could u plz to describe
Posted: 07/02/2007 14:32:35

Top

roman_g
Guest



Do you speak of a workgroup or of a domain?
In case you have a workgroup make sure that remote computers has the same user account with you (same credantials and local admin rights are a must). As to a domain check that your account has appropriate rights on remote machines.
Posted: 07/02/2007 15:04:44

Top

Ali Adeli


User profile

Posts: 4
Joined: 07/02/2007
But,I am a domain admin and have domain admin password.
otherwise I have local admin password on that client.
Posted: 07/03/2007 14:03:59

Top

roman_g
Guest



Moved to support. Ticket 6755.
Posted: 07/03/2007 14:19:54

Top

Sinan


User profile

Posts: 1
Joined: 03/08/2008
I have the same problem, how can i follow ticket 6755 ?

quote]Ali Adeli wrote:
Hi every one
i have a problem with device lock. when I try to install DlService.exe on the clients that they have Windows Xp OS. , It need to login to this client (By Login window), when I enter my username and password (I am sure that it is correct), I see this error :
"the credential supplied conflict with an existing set of credential".
please help me.
thank u [/quote]
Posted: 03/08/2008 10:25:33

Top

Ashot Oganesyan
Chief Technology Officer
Administrator


User profile

Posts: 742
Joined: 06/08/2004
Sinan wrote:
have the same problem, how can i follow ticket 6755 ?


If you have some problems with DeviceLock, you have to contact the technical support.

This forum is not for the support questions - it is for the general discussions.

With best wishes, Ashot.
Posted: 03/10/2008 12:37:58

Top