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Topic: «Default Policy Not Taking Effect»

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Alan Byrne


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Posts: 7
Joined: 05/04/2011
Hi, I'm currently deploying the devicelock service to all my computers, but currently do not want any settings to be enforced.

However, I accidently deployed service settings to a large group of machines which tprevents them from using most USB devices.

I need to quickly remove any settings on these computers.

I created a new policy without modifing any settings and deployed this to the group of effected machines however the settings are not changing?

Why would this be?

Thanks
Posted: 05/05/2011 13:06:51

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Jennifer Bousquet
Technical Support Engineer
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Posts: 368
Joined: 07/20/2006
Settings in a Not Configured state will not trump or remove restricted settings. You need to use the Set Default button within the Permission settings for each port/device type to set Full Control which will open use of anything you locked down with your previous policy.
Posted: 05/05/2011 17:47:47

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Alan Byrne


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Posts: 7
Joined: 05/04/2011
So if I want to bring devicelock on a computer back to it's original installation state pre any service settings, how can this be done?
Posted: 05/05/2011 18:32:39

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Jennifer Bousquet
Technical Support Engineer
Editor


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Posts: 368
Joined: 07/20/2006
Open your Permissions for each port/device type, click on Set Default, save and deploy the settings to the endpoints. This will provide full access to all ports/device types as if there were never any restrictions configured.
Posted: 05/05/2011 19:07:53

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