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Topic: «report pnp device error request not supported», report pnp device error request not supported

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"vijay" <vijay@rasinfotech.com>


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Posts: 3
Joined: 01/10/2010
im useing devicelock 6.4

i installed device lock service to vista from 200 server

policy are working fine but when i try to pull the reports for "report pnp devices" it says error.

the request is not supported. (50)


kindly do the needful.

Posted: 01/10/2010 12:08:06

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Timour Gousseinoff
Senior Technical Support Engineer
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Posts: 276
Joined: 06/28/2005
In order to retrieve PnP devices from Windows Vista computers, you should allow
remote access to the PnP interface on those computers. You can do it via modifying the policy as described in this article: http://support.microsoft.com/kb/947040
Posted: 01/10/2010 13:55:19

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Chucho


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Posts: 1
Joined: 08/18/2010
Hi

is there a way to do the same thing in Windows XP even if the policy setting doesn't seem to exist?

I have access denied.(5) everytime I try to access report pnp devices

Thks
Posted: 08/18/2010 21:50:37

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Jennifer Bousquet
Technical Support Engineer
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Posts: 368
Joined: 07/20/2006
Error (5) Access Denied is not the same as Error (50) Request Not Supported, which is what this post pertains to.

Error (5) Access Denied means you lack the necessary credentials to run this task.
Do you get Error (5) for all plugins, or only for the PnP Report?
Do you receive this error on all endpoints, or only specific endpoints?
Posted: 08/18/2010 23:43:56

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